Shipping policy

DELIVERY

 

U.K. DELIVERY

WITHIN U.K. GOODS ARE DELIVERED VIA THE ROYAL MAIL ON THE NEXT WORKING DAY FOLLOWING DISPATCH.

 

INTERNATIONAL DELIVERY

GOODS ARE DELIVERED VIA UPS OR ROYAL MAIL/PARCELFORCE INTERNATIONAL SCHEDULED SERVICE. DELIVERY SHOULD BE MADE FIVE WORKING DAYS AFTER DISPATCH, ALTHOUGH PLEASE ALLOW UP TO  7 WORKING DAYS AS TRANSIT TIME WILL VARY ACCORDING TO DESTINATION.

 

PLEASE NOTE THAT WE WILL NOT BE HELD RESPONSIBLE FOR DELAYS IN TRANSIT CAUSED BY CUSTOMS AND IMPORT PROCEDURES. CUSTOMERS WILL BE LIABLE TO PAY FOR ANY IMPORT DUTIES AND TAXES LEVIED ON CONSIGNMENTS WITHIN THEIR OWN COUNTRIES.

ALL GOODS ARE DELIVERED FULLY INSURED AGAINST LOSS OR DAMAGE.

 

CHRISTMAS AND NEW YEAR DELIVERIES

ORDERS PLACED OVER THE CHRISTMAS AND NEW YEAR PERIOD WILL BE DELIVERED BY THE END OF THE SECOND WEEK OF THE NEW YEAR. WE WILL NOTIFY ALL CUSTOMERS VIA EMAIL WITH TRACKING DETAILS.

Contact us:

email: hello@andinoalpaca.com

Call+44 7841707848